Frequently asked questions
GEO basics
What is generative engine optimization in simple terms?
GEO is the work of getting AI assistants such as ChatGPT, Gemini and Perplexity to mention and recommend your brand when people ask about your category. It combines clear facts about your business, evidence-rich content and credible third-party mentions.
Is GEO a real discipline or a buzzword?
It is grounded in research. The term was formalised in a peer-reviewed paper presented at ACM SIGKDD 2024, which showed specific content changes could lift visibility in generative answers by up to 40%. The field is young, so we rely on measured testing rather than promises.
Is GEO replacing SEO?
No. Many AI assistants retrieve pages from the live web, and those pages are found and ranked through SEO. GEO adds entity clarity, evidence and corroboration on top, so the AI chooses to name you.
How is GEO different from AEO?
AEO makes a page easy to quote. GEO makes the brand itself trusted and recommended across AI engines, using entity clarity, evidence and third-party mentions. They work best together.
Getting into ChatGPT, Gemini and Perplexity
How do I get my brand mentioned in ChatGPT?
Make sure ChatGPT can find consistent, accurate information about you. Publish clear pages about what you do, where you operate and who you serve. Earn mentions on credible publications, lists and review sites in your category. Keep business listings and profiles consistent. Then track a fixed set of buyer prompts to see whether mentions grow.
Why does ChatGPT recommend my competitors and not me?
Usually because competitors are mentioned more often, more consistently and on more authoritative sources, or because your website does not clearly state what you do and for whom. A source-gap analysis shows which publications and lists the AI is relying on.
Can I pay to appear in ChatGPT or Gemini answers?
Organic answers cannot be bought. Some AI platforms are introducing advertising, but organic recommendations depend on the information and sources the model trusts, which is what GEO improves.
Which AI engines do you optimise for?
ChatGPT, Google Gemini and AI Mode, Google AI Overviews, Perplexity, Microsoft Copilot and Claude. Each draws on sources differently, so we benchmark each one separately.
What if an AI assistant says something wrong about my company?
We trace the likely sources (outdated pages, directories, old press or review sites), correct them and publish clear, authoritative facts. Engines that search the live web usually reflect corrections within weeks.
What is llms.txt and should my website have one?
llms.txt is an emerging, voluntary file that gives AI systems a concise map of a site's most important pages. It is quick to add and low-risk. We include it alongside robots.txt rules that let AI crawlers access your key pages.
Cost, timelines and measurement
Can you guarantee ChatGPT will recommend us?
No. AI answers vary by prompt, user and time. We guarantee a transparent method and monthly measurement of your share of voice on a fixed prompt set.
How soon can we see changes in AI answers?
Engines that search the live web, such as Perplexity and Google AI Mode, can reflect new content and mentions within weeks. Changes in a model's underlying knowledge take longer. We report both.
How is GEO priced?
As a monthly retainer, usually combined with SEO and digital PR, scoped by the number of prompts tracked, markets, content volume and PR placements. A 2026 agency survey found GEO and AEO add-ons commonly start at around US$900 a month globally. We quote a fixed scope after the free audit.
Do backlinks still matter for GEO?
Links still help pages rank, which feeds AI systems. But Ahrefs' 75,000-brand study found branded web mentions correlated more strongly with AI Overview visibility than link metrics, which is why we prioritise earned mentions.